Technology Indeterminism
the question I wrestle with is about agency–when it comes to technology, how much agency do we have?
For me, being a professor is very refreshing. It is an occupation that never gets stale. For, even when I work with the same material year after year, I get to share it with a new class of students each of whom has unique interpretations to offer. If I am too provocative, or appear too certain, no doubt I will be challenged. Questioning whether my thoughts and ideas hold up in the face of this kind of scrutiny, I am thoroughly reengaged.
In the Communication Culture and Technology Masters Program, at Georgetown University, the topics I most frequently address revolve around technology. More specifically, the question I wrestle with most is how much agency do we have? At what points are technologies brought into question, and how can they be influenced most effectively?
This question has dominated my thinking ever since my days at the Office of Technology Assessment, when I first read Langdon Winner’s opus Autonomous Technology. Technics-out-of-Control as a Theme in Political Thought (Cambridge, MA: MIT Press 1977). Surveying the range of positions that major thinkers have adopted with respect to the march of advancing technologies, Winner challenges us, not to be technology somnambulists, but rather to develop our own philosophical positions with respect to technology. I try to pass this challenge on to my students.
To be sure, developing a coherent philosophy of technology requires a sound theoretical understanding of the relationship between technology and society. This relationship is the focus of my CCT course Technology and Society. In this class, we employ different theoretical lenses through which to consider how technology affects society and vice versa. In examining these theories, I encourage my students to approach them the way they select their clothes–that is to say, try them on for size. Each theory has its own strengths and weaknesses, but some are more suitable than others for the purpose at hand.
Thus, for example, theoretical approaches associated with technology determinism, such James Beniger’s The Control Revolution, can help us understand the big picture–that is, what underlies technological momentum and unintended consequences, but it says little about how and by whom technology decisions are actually made. On the other hand, while the SHOT approach (Society for the History of Technology) hones in on how concerned interests and decision-makers arrive at a consensus, it give short shrift to the role of power and the institutional and cultural environment in which decision makers act. Like the SHOT approach, Actor-Network Theory (ANT)–developed by French philosophers Michel Callon and Bruno Latour, discounts the social frame of reference. Its focus, instead, is on how actors (including technology) employ their power and resources to create networks in support of technology outcomes. Most comprehensive of all is evolutionary theory, which conceives of technology outcomes as emergent and indeterminate –the product of complex, cumulative forces.
Teaching a class on Technology and Society, I want to be able to assure my students that–yes–they can make a difference.
Teaching a class on Technology and Society, I want to be able to assure my students that–yes–they can make a difference, whatever their views about technology. And I certainly hope that they go on to do so. As well, I think that, when viewed together, the theoretical perspectives outlined above suggest a number of entry points where they might intervene successfully on behalf of technology-related issues. So I am not a pessimistic, technology determinist. But neither am I an optimistic somnambulist, ready to stand aside and give way to whatever forces come my way. After years of engaging with my students around these issues, I am existential in the face of technology. That is to say, I am–for lack of a better word–a technology indeterminist. Recognizing the complexity of the problem, and the unintended consequences of technology that are strewn all around us, I know I need to act, even if the outcome of my actions is uncertain. I draw comfort from the idea that, in a complex social environment, small changes at the local level give rise to large scale repercussions at the level of the whole.












