Blogging in the Interstices

Posted on June 18, 2009 by Linda

Interstice by gregory lee

I have been thinking about interstices a lot these days–that is, ever since one of the Chinese students in my Networks and International Development Class protested that, given institutional lock-in, reforms could never come about in China. I gently begged to disagree. As I told her, and as we had discussed in class, in a networked society, small changes in any one part of the system can have major ramifications throughout. As important, by focusing on these small changes in the interstices of a social order, reformers could remain under the radar, and thereby circumvent the powers that be. The key for those of us who want to bring about change today is to identify the most promising interstices.

The key for those of us who want to bring about change today is to identify the most promising interstices.

Somewhat skeptical, the student persisted, asking for examples. So I provided an account of how the rise of cities in the Middle Ages helped to undermine the European feudal order (Braudel 1992).

It so happened that I was well prepared for the task, having listened only a few days before to a lecture on tape by Professor Teofilo F. Ruiz, in the series Medieval Europe: Crisis and Renewal, which was sponsored by The Teaching Company. As the lecturer had pointed out, although late Medieval cities originally emerged as an off-shoot of feudal land holders, they eventually took on a new, and transformative, life of their own.

Middle age alley by Vincent Giraud

In fact, with the rise of commerce and the city merchants that promoted it, Europe was never the same. This new merchant society, which was based on the accumulation of wealth and industrial performance, gave rise to a new class–the bourgeoise–as well as new institutions –such as the guilds– that sought not only to restrict the powers of the nobility but also to extend the social order outside of the parameters of the feudal world itself.

Where are the critical interstices in our global society today? Recent events in Iran provide a clue. Just as, during the Middle Ages, cities went relatively unnoticed as they developed the commercial resources that allowed them to overturn the prevailing social order, so today Iranian hackers have managed to develop the kinds of net-savvy skills required to create a protest movement in an interstitial, virtual space, making it possible for them to outwit a very powerful and seemingly entrenched regime. As described by Murad Ahmed, writing in The Times Online, June 18, 2009:

It has come as a surprise to many, not least to Iran’s regime, just how effectively the country’s young population has been able to articulate and organize [an] opposition protest on the web. New technologies have turned yesterday’s flashmob into today’s political rally. With elements of the Iranian mobile phone system disabled, the internet has become the organizing medium for the opposition and Facebook and Twitter the tools of choice to communicate and organize dissent.

Further contemplating the notion of interstices, I see a new link between some of the ideas that we discuss in my Networks and International Development class and those that we focus on in my class on The Networked Economy. In the latter, we read Ron Burt, and discuss the resources gained by an organization when it develops structural autonomy by bridging structural holes (that is, the gaps in social structure). With the recent events in Iran in mind, it seems that Burt’s notion of structural autonomy is also apropos for describing that situation. For it would appear that the interstices that I speak of in my development class are non other than Burt’s structural holes where– with a little bit of strategic networking–formidable resources and power can be cultivated.

On Technorati: Add new tag, institutional lock-in, international development, interstitial spaces, Iran, Iranian hackers, Middle Ages, Murad Ahmed, networks and international development, Ron Burt, structural autonomy, structural holes, the Teaching Company

Blogging the Networked Economy: Students Have Their Say!

Posted on May 1, 2009 by Linda

Nonna e nipote - Grandmother and grandchild by luigi.carrieri

For their last blog in my Network Economy Class, I asked the students to pretend that they were grandparents who–having lived to a ripe old age–had witnessed everything from the depression era to the present. Imagine, I said, that your grandchild, age 20, comes to you asking for advice about how to best prepare for the future. Having done all the readings for the network economy class, and having participated intensely in all of the discussions, what might you advise? Here are some excerpts from the students’ blogs.

Here are some excerpts from what students’ blogs.

According to Corinna Wu,

always prepare an alternative/alternatives for your goal, either for the sake of a fall back plan, or just for insurance, because nothing is certain, even if you are on top of your game. Be humble, and listen to all outlets, do not close any doors.

Jimalyn Yao might agree. Sitting around the kitchen table with her grandchild–a familiar occurrence in her household–she would emphasize that our deep involvement in our environment does not necessarily imply that we have a deep individual affect on it. Citing Beinhocker, she says:

economics truly is an evolutionary process, and by that same token, it rides the tide of collective change, and not specific ones.

Sherri Berman assumes that by the time she reaches 90 or so, she will be nostalgic for the good old days when life was simple. She would tell her grandchild: 1) Be multifaceted; 2) Be flexible; 3) Do NOT live in a vacuum!

Christina Politi wants her grandchild to think big and to move forward notwithstanding the vicissitudes of changing times and complexity.

Follow The Yellow Brick Road by Crystal ♥

Emily Zwelzer would serve her wisdom up with tea and crumpets, saying:

Think of the fitness landscape as the yellow brick road in mythical Oz, adapting to the bumps, and terrain of this path will allow you to survive in uncertainty. The road will undergo phase transitions, sometime perilous (as in time of economic crisis, war, or crisis) but as long as you change along with it you will not be left behind.

Mark Wenger would employ the phrase, Whatever will be, will be. As he says:

This phrase accomplishes two very helpful things: 1) identifies that the larger fitness landscape is beyond your individual control .. and 2) that you do the best given the circumstances you are in. . . its straight out of Beinhocker’s evolutionary economics.

Whatever Will Be Will Be by Gale Franey

Matthew Tyrrell’s advice is to be true to oneself. As he says:

Find strength in your imagination; it’s what makes you special. Look for the good in people. Put value in relationships. Listen to those who disagree with you. Find what you stand for and stand in it; be the structural hole. The world changes at a constant rate but we need energy (in the form of love, heat and food) that will remain the same.

Jake Landis would caution his grandchildren against a belief in equilibrium, noting that:

Equilibrium by Ivan Makarov

Equilibrium is true for baseball players hitting above average, and umbrella sales when its raining, but the human element is unpredictable. Evolution is about surviving challenges and adapting, not returning to the center.

What about reading Erik Beinhocker? Will his book, The Creation of Wealth be out of date? Not according to Rebecca Jacob who drew upon a case, which occurred decades ago–the Soviet Union 5-year manufacturing plan that produced shoes no one wanted. She advised:

Prepare for uncertainty and risk. This might seem counterintuitive, [as] a step by step plan for the future may appear the better thing to do. But what if the future doesn’t fit the plan, as is so often the case?

Shoes

In her blog, Hope for the Best, Prepare for the Worst, and Expect the Unexpected, Lauren Alfry cited her own grandfather’s advice. He was a taciturn man, so when he spoke it had all the more impact. As he advised Lauren:

Success is where preparation and opportunity meet!

Many students have been affected by the recent economic crisis, and what it bodes for the future. According to one, achieving success in the future will require challenging conventional views, especially the advice and analysis of pundits, equity analysts, and popular economists. Juliette Arnaud, who brings a French skepticism to her writings, might agree. As she urged:

Evolution does not always mean progress. Embrace it! As [her] great grand-father used to say: life is unfair.

NEED I SAY MORE? Imagine how my students might affect the fitness landscape.

On Technorati: Add new tag, advising the young, blogging, complexity, disequilibrium, Erik Beinhocker, networked economy, realizing the future, uncertainty

Interdisciplinarity and the Iron Cage

Posted on March 22, 2009 by Linda

James Monroe's Iron Cage and Concrete Sarcophagus by Tony the Misfit

When Max Weber portrayed bureaucracies, he characterized them as iron cages (Max Weber, Economy and Society: An Outline of Interpretive Sociology. University of California Press, 1978: 1403). This metaphor reflected his belief that, because bureaucracies were so efficient, all organizations would have to conform to them, if they were to survive in a competitive, capitalist environment. Organizations would become isomorphic as a result. And so they did!

Thinking about this argument in today’s terms, we might view Weber as an early complexity theorist, based on his claim that changes in the socioeconomic environment, or as we might say now–(the fitness landscape)–require appropriate adaptations in organizational behavior. On the other hand, the very notion of an iron cage, secured by rule-based self reinforcing feedback, suggests that bureaucracies are especially prone to lock in. One must wonder, then, how present day bureaucracies will successfully adapt to the changing nature of capitalism and the complexity and uncertainties it entails.

One must wonder, then, how present day bureaucracies will successfully adapt to the changing nature of capitalism and all the complexity and uncertainties it entails.

Dealing with complexity requires continuous feedback from, and adaptation to, an uncertain and rapidly changing environment. For this reason, Beinhocker, in his book The Origin of Wealth suggests that the best way for organizations to cope with complexity is to incorporate it within. However, this is a daunting task. Bureaucracies tend to be relatively closed systems, in which behavior is reinforced through daily reenactment. For this reason, many businesses employ monitoring systems and change mechanisms, such as benchmarking, large scale interventions, and the use of outside consultants.

Video Spiral Feedback by flight404

But what about universities, a type of organization that–as one might imagine–is very close to my heart? Universities exemplify many features associated with bureaucracies: roles are highly differentiated; rules are rigidly reenacted; boundaries are well defended, and politics prevail. As a result, change is incremental, at best.

Universities exemplify many features associated with bureaucracies: roles are highly differentiated; rules are rigidly reenacted; boundaries are well defended, and politics prevail.

In their book, The Social Life of Information, Paul Duguid and John Seely Brown warn against assuming that resistance to organizational change is evidence of Luddite behavior. Doing so, according to the authors, will lead to unintended, and undesirable, consequences. They suggest, instead, to look at the substance of resistance for clues about how to build upon the existing organizational context to better design a plan for change.

How might this insight pertain to universities? Let’s consider disciplines. Perhaps nothing is more entrenched in the university setting than academic disciplines. Functioning much like communities of practice, academic disciplines provide a shared sociocultural environment (habitus to use Bordieu‘s terminology) that serves to govern and maintain a set of beliefs and code of behavior. Efforts to relax the boundaries separating disciplines have typically focused on fostering collaboration among them. However, in an increasingly complex environment, in which enhanced feedback is critical, perhaps collaboration around points of interdisciplinary agreement is not what is needed. Instead, we might look to academic disciplines to challenge each other’s assumptions, and thereby enhance the overall pool of knowledge–what Beinhocker call the design space. Organizations such as the Santa Fe Institute have demonstrated the rewards of this kind of cross training. Ironically, efforts such as these have typically taken place outside of the university environment. It is time to bring complexity inside!

On Technorati: Add new tag, bureaucracies, complexity, Duguid and Brown, Eric Beinhocker, fitness landscape, Higher Education, iron cage, Max Weber, organizational change, Santa Fe Institute, universities

The Ultimate in Unbundling

Posted on March 17, 2009 by Linda

Day 174 - Bundle! (Courtesy of tommy.toast)

Checking our luggage on a United airplane headed for Seattle, we experienced the ultimate in unbundling. Not only did we have to master the use of the terminal kiosk to access our boarding pass; in the process, we were offered a variety of additional features–all formerly available as part of a flight package. Included, for example, was baggage storage, extra leg room, an upgrade to first class, and additional miles. In the heat of the moment, we decided we could use some extra leg-room. Inserting our credit card into the kiosk once again, we requested additional space. Alas, we got instead extra miles–heaven only knows to where. Although the lady at the counter could not tell us the destination of these miles, nor how to make use of them, she did know that they were nonrefundable. Sympathetic to our plight, she explained: “Sorry, we have been instructed not to provide passengers much help. The airline companies want us, instead, to train the passengers to take over our jobs.”

Sympathetic to our plight, she explained: “Sorry, we have been instructed not to give passengers much help. The airline companies want us, instead, to train the passengers to them over our jobs.”

What a disturbing comment! Stopping at a fast food counter, I began to ponder it. As I assembled a meal to take on the plane from among the assorted, individual food items, I was struck by what appears to be an inexorable seepage of the idea of unbundling from its origins in the divestiture of the American telephone system to the deconstruction of commonplace pleasures and practices, such as a formal lunch.

A satisfied lunch guest! by maurice flower

Certainly, the modularization of information and communication technologies has greatly facilitated the process of unbundling. Allowing companies to maximize their profits and differentiate their products, by charging on a service by service, item by item, basis, unbundling has been extolled by economists, such as Hal Varian and Garth Saloner, as the essence of efficiency. As these authors argue in their book, Information Rules, unbundling promotes innovation, encourages competition, and provides for greater consumer choice. One should note, however, that these advocates make little mention of social costs.

This is not the first time that I have thought about the costs and benefits of unbundling. Having directed the OTA study, Critical Connections: Communications for the Future, I spent the eighties participating in the debates surrounding the divestiture of the Bell telephone system. Notwithstanding–or perhaps because of–the in-depth research we conducted, and the intense discussions in which we were engaged, I was never totally convinced of the wisdom of unbundling the communication system. One book that had a significant influence on my thinking was Steve Coll’s intriguing narrative The Deal of a Century: The Breakup of At&T (1986), in which he describes the high drama and serendipitous events that led to the unexpected divestiture outcome. These included, for example, Baxter’s bias, Green’s takeover of the case, Reagan’s absence at a critical meeting, and Brown’s unanticipated willingness to make a deal. As a relatively young policy analyst at the time, I was shocked at what appeared to be a lack of analysis driving such a momentous decision. I was relieved when, at the end of Coll’s book, he raised the question of social costs associated with unbundling, especially the new transaction costs that would fall to the user.

Humpty Dumpty ... by abbietabbie

As bundling proceeds apace, encroaching on all realms of our lives, perhaps it is time to revisit its underlying rationale. In particular, we need to reassess what is lost when all sorts of products and services are disassembled, and users are expected to put Humpty Dumpty together again. The telephone is a prime example. At the time of divestiture, the transaction costs for users were relatively low–choosing among styles and colors, coping with jacks, and inside wiring. As technology has advanced, however, sorting out the choices and technological complexities can befuddle even the best of us.

Even more troubling for me, is the unbundling (or one might say disembedding) of the economic product from the context in which it is employed. The problem is well laid out in The Social Life of Information written by Paul Duguid and John Seely Brown, the book I have assigned for next week’s Networked Economy Class. As the author’s note, just as in the case of United Airlines, businesses are increasingly substituting technology for human interaction, and with dire consequences. What such businesses fail to recognize is that technologies can not replicate the knowledge generation, knowledge sharing and/or the norms of reciprocity and collaboration that are inherent in human interaction. Nor do such policies foster consumer loyalty–next time for me its Southwest Air!

On Technorati: divestiture, John Seely Brown, OTA, Paul Duguid, social life of information, The Social Life of Information, unbundling, United Airlines

The Top Layer (as in Michener’s The Source)

Posted on February 1, 2009 by Linda

(courtesy of babblingdweeb)

Needless to say, I love books: they are, for me, like comfort food. Perhaps that’s because they bring to mind my mother, with whom I spent many summer afternoons reading books and exchanging ideas about them, while happily ensconced in wicker chairs on the veranda at our house at Hawthorne Lake. These days my husband and I (together with our dog Sparky) continue in this tradition, sharing insights from our readings of the night before, while snuggled under our comforter in the morning, drinking our coffee in bed.

Novels function to map alternative pathways, helping us to situate ourselves in, and negotiate our ways through, difficult territories.

When not in an academic mode, I often turn to novels. Over the years, I have come to appreciate not only how they provide a great source of pleasure, as well as a retreat from daily cares, but also, and as importantly, how they function to map alternative pathways, helping us to situate ourselves in, and negotiate our ways through, unknown territories. One book that has served me very well in this regard is James Michener‘s The Source.

Great historical fiction, The Source is a tale about the evolution of the various groups who occupied and interacted with each other in what the Jews of biblical times characterized as the promised land.

Across the Promised Land (courtesy of Gaulis Caecillus)

The narrative, which takes place in the Galilee, is a story within a story. At the meta level, the main characters are three archeologists–a Catholic, a Jew, and an Arab–all digging at a tell called Makor. The sub-narrative, and major story, is told through their diverse eyes, as they dig up and interpret–each from their own perspectives–artifacts from the sequential layers of history, dating back 9000 years to the beginning of monotheistic practices. Tracing the evolution and dispersal of the Family of Ur through each level of the dig, the investigators paint a continuous, and often tragic, picture. At each level, someone, or group of people, from among the Christian, Jewish, and other Semitic communities, seek to reconcile the three populations, only to be stymied by some unanticipated consequence or event. The three archeologists continue their investigation up the layers until they reach the top. When they do, it is 1948, the time of the first official Arab-Israeli war.

The Source was one of the first books I packed when, in January 1998, my husband decided to accept an offer to teach The Politics of the Environment at the Arava Institute for Environmental Studies. Situated on Kibbutz Ketura, in the Negev Desert, The Institute’s mission is quite in keeping with the theme of The Source: Specifically, it is devoted to bringing Arabs, Jews and Christians together around the common venue of the environment. Thus, with Michener in mind, I was able to give far greater meaning to my own presence and participation there. It was a transformative experience, to say the least.

In thinking back on it, one particular incident comes to mind. It occurred during the holiday Purim, a time when Jews typically let down their hair in celebration of their rescue by Queen Ester from the Persian Haman. And so, on Purim 1998, the vodka–which was otherwise rarely visible–flowed freely on Kibbutz Ketura. worker bees (Purim 1998) Joining in the celebration, my husband, some of our students, and I dressed up as worker bees, and we partied and danced late into the night. Amidst the chaos, we stopped at one point and looked at each other, asking: What in heaven’s name are we doing here–two Episcopalians, together with a mishmash of Arab, Jewish and Christian students, celebrating Purim, on a kibbutz in the Negev? Smiling knowingly, we said to each other–of course, we are the top layer!

Smiling knowingly, we said to each other–of course, we are the top layer!

The recent collapse of the peace talks between the Palestinians and Israelis is sorrowfully reminiscent of the long history of the region that presages it. When I first heard the news, a piece of my heart was broken. My hope is that, as Michener–were he alive–might agree, there will be another try for peace–that is to say, another layer. And who knows, it may very well emerge from the on-going work of the Arava Institute.

On Technorati: Add new tag, Arab/Israeli conflict, Arava Institute, Israel, Kibbutz Ketura, Mitchner, peace process, Purim, The Negev Desert, The Source, the wonder of books

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Exploring Interdisciplinarity

The blog of D. Linda Garcia, PhD

Category Archives: history

Blogging in the Interstices

Blogging the Networked Economy: Students Have Their Say!

Interdisciplinarity and the Iron Cage

The Top Layer (as in Michener’s The Source)